FAQs

We will endevour to answer any questions you may have below. 

HOW DO I BOOK A STORAGE UNIT?

To reserve a storage unit just contact us. 

What hours can I access my storage container?

Customers have electronic access to the storage site from 6.00am until 10.00pm, seven days a week. 

WHAT ARE YOUR HOURS OF OPERATION?

Our site does not operate fixed hours of opening. Contact us to arrange a time to meet on site if needed.

HOW MUCH WILL STORAGE COST?

The cost of storage depends on the size of the unit. Please refer to our storage options page for more information. There is also a upfront fee of $50 which covers the cost of your pad-bolt and electronic access pass, this is refundable at the end of your storage once the padbolt and swipe passes are returned to Central Storage. 

IS THERE A MINIMUM STORAGE PERIOD?

Our storage contracts have a 2 week minimum period.  

What if i want to cancel my storage?

After your initial 2 week period you can cancel your storage contract by giving us 7 days notice. We will refund any excess payment you have overpaid.

WHAT INITIAL COSTS ARE INVOLVED?

Initial costs would include 2 weeks advance payment on your storage unit. There is also an initial setup fee of $50, this includes a purpose designed container pad-bolt as well as a electronic swipe entry/exit key. This is refundable at the end of your storage once the padbolt and swipe passes are returned to Central Storage. 

How do I pay for my Storage?

Initial setup fees can be paid by cash or eftpos and then weekly storage payments are made by automated direct debit.

Can you bring the container to me?

All of Central Storages containers are completely mobile, we can arrange to have the container delivered to you for ease of loading. We then collect it and return it to our storage yard for the safe and secure storage of your goods.

What kind of security do you have on site?

All containers are fitted with corton steel lock boxes which, when used with a purpose built padbolt, offers paramount security. The site can only by entered via an electronic monitoring system in accordance to the Australasian Self Storage Association. 

What can I store in my container?

You can store almost anything from household furniture to documents, sports equipment to cars. Some items are prohibited for safety and hygiene reasons . These include chemicals, items that are flammable or could combust when heat is applied, illegal items, explosives or firearms, food/vegetables or packaged food products (canned and bottled products are acceptable).

Will my belongings be safe in a container unit?

Our containers are constructed with strong corton steel offering the peace of mind of being water, fire, vermin and dust resistant.

Can I access my storage container with a truck/trailer?

There is plenty of room on site to drive a trailer/truck right up to the door of your unit.