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FAQs

Frequently Asked Questions

We will endevour to answer any questions you may have below.

How do I book a Storage Unit?

To reserve a storage unit just give us a text or call on 027 356 7987 or 027 570 0019 and we can discuss availability. We will hold a storage unit for you for up to one week at no charge.

Before occupying the storage unit, we require you to sign a storage agreement with us. Usually this is done at the Central self storage Site.

What hours can I access my Storage Container Unit?

Customers have electronic access to the storage site from 6:00 am until 10:00 pm seven days a week.
Providing your account is up to date. If your account falls into arrears, we have the right to switch off your access to the site until your account is current again.

What are your hours of operation?

Our site does not operate fixed hours of opening. The Owner/manager can be contacted on 0273567987 / 027 570 0019 to arrange a mutually convenient time to meet on-site. Customers have electronic access to the storage site from 6am to 10pm, seven days a week.

How much will storage cost?

The cost of storage depends on the size of the unit. Please refer to our storage options page for more information. There is also a upfront refundable bond of $50 which covers the cost of your pad-bolt and electronic access pass, this is refundable at the end of your storage once the padbolt and swipe passes are returned to Central Self Storage.

Is there a minimum storage period?

Our storage contracts have a 4 week minimum period.

What If I want to cancel my Storage?

After your initial 4 week period you can cancel your storage contract by giving us 7 days notice from the anniversary of your payment day by text or email.

What initial costs are involved?

The Initial costs would include 2 weeks advance payment  to cover the first two weeks of your storage unit. There is also an initial setup bond of $50, this includes a purpose designed container pad-bolt as well as a electronic swipe entry/exit key. This is refundable at the end of your storage once the padbolt and swipe passes are returned to Central Self Storage.

How do I pay for my storage?

Initial setup fees can be paid by cash or eftpos and then weekly storage payments are made by automated direct debit on a weekly basis.

What kind of security do you have on site?

All containers are fitted with corton steel lock boxes which, when used with a purpose built padbolt, offers paramount security. The site can only by entered via an electronic monitoring system which eliminates individual units requiring to be alrarmed. 

What can I store in my container?

You can store almost anything from household furniture to documents, sports equipment to cars. Some items are prohibited for safety and hygiene reasons . These include chemicals, items that are flammable or could combust when heat is applied, illegal items, explosives or firearms, food/vegetables or packaged food products (canned and bottled products are acceptable) You may not at anytime use your storage unit as a workshop for doing any form of repairs or maintenence on any products. The sole use is storage only.

Will my belongings be safe in a container unit?

Our container storage units are constructed of strong corton steel offering you peace of mind of being water, fire, vermin and dust resistant. The ideal solution.

Can I access my storage container unit with a truck/trailer?
There is plenty of room on site to drive a trailer/truck right up to the door of your unit.

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STORE MY STUFF

The container units we have for you is brand new, completely watertight, dust-proof and has easy, drive-up access.